부산광역시 통합예약시스템

횟수

날짜

교육내용

1

10/6

주 제

Greeting and Introduction

학습목표

To know better about how to greet people

학습내용

It’s nice to meet you.

2

10/13

주 제

Ordering

학습목표

To learn how to order

학습내용

I’d like to place an order.

3

10/20

주 제

Delivery

학습목표

To learn how to have your order delivered.

학습내용

How soon can you deliver my order?

4

10/27

주 제

Making proposals

학습목표

To learn how make proposals

학습내용

We suggest that s + v.

5

11/3

주 제

Refunds

학습목표

To learn how to return items.

학습내용

How can I get refunds?

6

11/10

주 제

Handling conflicts

학습목표

To learn how to handle conflicts

학습내용

How can I help you handle conflicts?

7

11/17

주 제

Making appointments

학습목표

To learn how to make appointments

학습내용

I would like to make an appointment, please.

8

11/24

주 제

Promotions

학습목표

To talk about promotions

학습내용

These proposals are under consideration

9

12/1

주 제

Questions

학습목표

To ask questions about products

학습내용

I want to check if ~~

10

12/8

주 제

Renting someone’s property

학습목표

To rent someone’s property

학습내용

I’d like to rent an apartment

11

12/15

주 제

Making extra money

학습목표

To talk about working on the sideline

학습내용

I’m working two jobs

12

12/22

주 제

Review

학습목표

Review

학습내용

Review

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